Job Vacancy: Order Processor

November 14th, 2011


•    Become a valued member of a fun, supportive & rewarding team
•    Convenient Edgecliff location – close to public transport

Who is Appliances Online?
The Winnings Group comprises Winning Appliances, Australia’s leading kitchen and laundry appliance specialist, and the online retailer Appliances Online, which has experienced remarkable growth since 2005.

The Role:
We are seeking a motivated and passionate Order Processor to join our fun and dedicated team. The primary purpose of this role is to provide an efficient service in the processing of orders and ensuring all Appliances Online customers have a memorable customer experience.

You will be responsible for delivering high level customer service to internal and external clients. Attending to customer calls from the phone queue in relation to delivery timeframes, product questions, phone sales orders or customer issues.

Working in a close-knit and dedicated team, you will be fully supported by an experienced management team committed to you and the business. In return we offer a fantastic employment opportunity & working conditions.

Skills & Requirements:

•    Attention to detail. This is most important skill in processing so that orders are processed accurately as well as efficiently.
•    Proficiency in Microsoft Word, Excel and email & the ability to learn new programs.
•    Strong communication, time management & problem solving skills
•    Superior customer service skills; enjoy dealing with people daily
•    Well-spoken, and have a positive attitude
•    Demonstrate initiative, and be systems-oriented
•    Ability to work as a team member
•    Commitment, strong work ethic, honesty & integrity
•    Must be  available to work weekends

This position is based at the Edgecliff Appliances Online office. Previous experience in customer service is highly regarded, however not essential.

If you think you have what it takes to join the team at Appliances Online we would love to hear from you!

Please forward your resume to our Human Resources officer Emma Hlasiuk:

Louise is a writer with a passion for appliances, especially those that involve food. She is particularly fond of ovens because they enable her to make cake. Apart from baking Louise also enjoys listening to alternative music, dying her hair various unnatural colours and writing poetry that has been described (by her Nan) as 'quite nice'. On her appliance wish list is a Hello Kitty toaster and 'Hero' the barking dog-shaped hot dog maker. She lives in Sydney. Google+

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