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Testimonials and Reviews

Wonder what our customers have had to say about us? Here is just a sample of our testimonials on display. Please note that these are real testimonials from real customers, which have not been edited in any way.

"I look forward to dealing with you again in the future. "

I find your service and Appliances On Line in general to be a good company to deal with and your customer service is exceptional. I bought a washing machine from you a couple of years ago and ordered a dishwasher yesterday. Your prices are very competitive and speed of delivery are commendable. I look forward to dealing with you again in the future.
Irene


"Terrific service and easy to use website"

Thanks again for your terrific service and easy to use website. I have now purchased a dishwasher and washing machine and also a washing machine for my Mum and each transaction has been easy and the best part is all the packaging and old appliances are taken away. Thank you.
Robert


"Excellent service Good price easy free ordering "

Just brought a front load washing machine.Excellent service . Good price; easy free ordering .For someone that doesn't like using computers and the internet I;ll be back. will never shop in the big electrical stores again . To exhausting listening to the salespersons garbage , you have all the info and reviews at hand.Thank you muchly highly recommend you. Already spreading the word.
Appliances Online customer


"Delivery guys who did a wonderful job installing and removing"

I wanted to let you know that the end-to-end purchase and delivery/installation customer experience with Appliances Online has been exceptional. I will be recommending your organisation to all of my colleagues and friends. Special thank you to the delivery guys who did a wonderful job installing and removing my old washing machine. They were incredibly professional, timely and assisted me with all my questions. A job well done!
Appliances Online Customer


"Made sure it was working before they left."

I would like to give a huge THANK YOU to the two delivery men. They were so nice and very helpful. They installed my machine and made sure it was working before they left. This is not something that never happens with any other company that I have dealt with before. Thank You again. The service was of high standard.
Lynette


"No idea it would be so easy to buy online"

Great service, had no idea it would be so easy to buy online.
Machine is great, need a dryer will be definitely ordering online again... thanks a great service and product.
Robynne


"Who ensured that the machine is delivered to me on time"

Dear Sir,
I received a replaced washing machine on 15/01/09 as my original purchase was faulty. This email is to say thank you, in particular to Andrew who ensured that the machine is delivered to me on time. I have had no problems with this machine, and I feel more grateful than ever for immigrating to Australia where I can enjoy this service.
Visko


"In both its performance and the great savings"

Just a quick note to say thanks for the great service - the machine was delivered installed and old machine plus packaging taken away by delivery guys with no trouble whatsoever. I am most happy with the machine in both its performance and the great savings I made dealing with you. I will be recommending your company to all my friends. Thanks again
Katerina


"We jumped online and found your awesome sale"

I just wanted to write to say Thank You very much for the fantastic service provided by Appliances Online. Our old washing machine broke down and was too expensive to have repaired so we jumped online and found your awesome sale and despite being a bit nervous about ordering online, was the easiest "big" purchase ever made! The washer was delivered the following day, and not only that but the old machine was taken away and the new one all connected and ready to go. So thanks again, really appreciate it and will shop with you again!
Vanessa


"The machine was delivered, installed, and the old taken away"

We would like to extend our thanks to the sales and delivery teams for outstanding service. Our pre-purchase questions were answered promptly and the delivery was on time and efficient, and exactly as we were informed it would be. The machine was delivered, installed, and the old taken away. No mess no fuss. Thanks for a good experience.
Alan and Heather


"I ordered a washing machine yesterday... it arrived today"

I ordered a washing machine yesterday... it arrived today. Your price was lower than any other shop and the service superb. - Thanks
David


"I will be making further purchases only from here"

A very Merry Christmas to you all. A very big thank you to Appliances Online. What a wonderful purchase and delivery with my new Front Loader (NEC). I was very thrilled with the delivery guys who had tough stairs to climb with my old machine. They were very happy to help, nothing was too much trouble. They were so polite and friendly. Well done, I will be making further purchases only from here and will be happily telling friends/family of my wonderful COD purchase.
Julia


"Your website and follow up service is fantastic"

I purchased a washing machine from you and I would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on
Debra


" I will be recommending your service to all my friends"

Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience
Step 1: Google on Tuesday 2nd, after work
Step 2: Find appliancesonline.com.au, check out brands, features and prices (excellent!)
Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!!
Step 4: Emailed receipts and acknowledgement of order (same night)
Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour.
Step 6: Go home and play with new toy
Step 7:Write thank you email
What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised.
Congratulations and thank you, I will be recommending your service to all my friends.
Anne


"Extend my appreciation for the excellent service"

I wish to extend my appreciation for the excellent service I have received from your Company. When my washing machine died on the weekend, I looked online for the best deal I could obtain. After deciding to purchase from you, everything else just flowed smoothly. Today I have received my new machine and could not be more delighted. Thank you ever so much and rest assured I will be recommending you to all and sundry.
Rhonda


"Very nice gentleman who delivered it"

Hi,
Thank you for the delivery of the Samsung Front Loader - very nice gentleman who delivered it. He said you also have laundry tubs? which section do I look in? Do you also sell Video & DVD Players? Thanks again, cheers
Gina


"My appreciation to management for the professionalism and care"

Thank you, washer arrived as promised this morning. Please pass on my appreciation to management for the professionalism and care that your delivery drivers took today. In the impersonal world of online, your drivers showed that you don't need a shop front to have good customer service! Thank you and well done.
Geordie


"Thank you very much for saving me from a week of dirty laundry"

Hi, I wanted to write to thank you for the speedy service I received yesterday. I placed my order at 11am Monday, and called to check on the expected delivery time for the Wednesday. It was expected to be in the middle of the day which didn't suit as I had to be at work. Instead of waiting until my next day off (Mon), your helpful staff member arranged for my washing machine to be delivered that afternoon and within 4 hrs from placing my order I was using my newly installed washing machine! Thank you very much for saving me from a week of dirty laundry!
Stephanie


"Cannot believe how much time I saved ordering online"

My wonderful washing machine has just arrived and has been installed. What a great service - no time to shop around for one because we both work full time, cannot believe how much time I saved ordering online. Delivered & installed the day after I ordered it, the major retailers can't even offer that. Will definitely use Appliances Online for my next major appliance purchase. Thank you.
Tiara


"I could not have asked for anything more"

I recently purchased a washing machine from your company and wish to sincerely compliment you and your whole team on the ease and satisfaction of that process.
I had just experienced the opposite - had purchased a washing machine which finally arrived 9 days later and then didn't work as it had been damaged during delivery! I found myself back at square one sourcing another new machine. Through the Internet I decided which machine I wanted and your company (totally unknown to me) provided: -

* The best price
* Many choices of payment
* Free Delivery and set up
* Took the old machine away
* Ordered late afternoon and delivered by 9:20 the next morning

I could not have asked for anything more. I appreciate that where I live had something to do with how early I received the machine, but nonetheless the whole experience was a very pleasant surprise. This is how businesses operate but not too many do.
Rebecca


"I would highly recommend your company to my friends"

Thank you for the prompt delivery of my front loader washing machine. It was greatly appreciated. Many thanks.....................I would highly recommend your company to my friends.....
Anne


"I think your service is just fantastic. "

I ordered a fridge from you last week and a washing machine today. I think your service is just fantastic.
Lisa


"And I save almost a $100 off their best price plus ... "

Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework & shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy customer. Thank you.
Appliances Online customer


"Great old fashioned service"

Congratulations on your great old fashioned service, attention to detail and informative and courteous staff from everyone involved with my purchase, change of order and delivery. Highly recommending your business to family and friends. I will definitely be contacting you for further purchases.
Lynette - North Ryde


"With no trouble and the old machine taken away and new one installed"

Easy to navigate very good service bought a washing machine one day and had it delivered next morning with no trouble and the old machine taken away and new one installed. What more can I say a terrific site we are very happy with our purchase. Thank You
Appliances Online customer


"Providing knowledge, availability, price and delivery"

Thank you Appliances Online. Three days prior to Christmas and I desperately needed a new washing machine. You were able to fulfil all my needs by providing knowledge, availability, price and delivery. What more could you ask for?
AB


"First class customer service & installation"

Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again.
Helen


"Fantastic experience I had to buy the washing machine from you"

Hello, This is such a fantastic experience I had to buy the washing machine from you. From ordering, delivery to installation. The service is excellent. The price is so good as well. I will recommend your site to all of my friends. Well done!
Lisa


"Great prices and friendly, courteous staff "

Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future.
Lynette - North Ryde, NSW


"Price was impressive, and the service was excellent."

I would like to express my thanks for your very prompt service. I have just bought a washing machine from you, and you delivered it 20 hours after I submitted my order. In less than 24 hours from ordering I am doing my first load of washing. Your site is easy to use. Your price was impressive, and the service was excellent. Thank you
Zoe - Northcote, VIC


"Its a feather in your cap"

We have just brought a front load washing machine.....Colin was the Sales guy that we spoke to. He was extremely helpful and totally friendly looked after us well and as a result the machine was delivered early and its now in operation. We were advised that the machine was picked up on Thursday and to be delivered on Monday, BUT it arrived Friday lunch time. Thanks to Colin and the FRIENDLY staff at Appliances on line. Its a pity that many other companies dont take a leaf out of your book. Well done and thanks heaps. Its a feather in your cap.
Peter and Sandra - Peak Hill, NSW


"Save more money as I wash at night which is offpeak"

Dealt with Andrew and he was great. Ordered one day delivered the next and the 2 men took my old machine which was great as hubby has a crook back. Machine electrolux is excellent. I save more money as I wash at night which is offpeak. Cant be happier and thankyou for the great service. I will be back.
Janet - Kilsyth, VIC


"Courteous, efficient & just a pleasure to deal with"

Cory (I hope that was his name?!) delivered my washing machine today - and sealed the deal on a great experience in all aspects - Phone staff also great. Please pass on my thanks - Cory in particular a great asset to you company - courteous, efficient & just a pleasure to deal with. Have already recommended your co. on the strength of my experience. Thanks a million.
Joanna - South Yarra, VIC


"The lowest delivered cost"

The easiest way that I have found to shop at the lowest delivered cost, you have won me.
Neil - Salamander Bay, NSW


"Fantastic online email advice"

Thank you for the fantastic online email advice and assistance. David Beck has been extremely helpful. He is very knowledgeable about product range. He provided excellent and very pleasant service. Will be highly recommending site to friends and will buy from this site again.
Jane - Dulwich Hill, Sydney


"Price was still at least $100 cheaper"

This is amazing. I stumbled into this site when looking for a washing machine repair man and boy I'm glad I did!! The mid year sales were begining to kick in yet Appliances Onlines advertised price was still at least $100 cheaper and in one instance $150 cheaper! and the retail stores weren't offering an additional 3 years warrently and delivery for free!!!! I will never have to brave the salesmen again!
Jennifer - Mitchelton, QLD


"One of the easiest ways to shop"

I just wanted to thank you for one of the easiest ways to shop! I was so happy with your fast delivery and installation of my washing machine. Not only did they connect the washing machine and make sure it was working, but took the old one away! Add in really competitive price and there's one happy customer. Thank you
Jenny - Lisarow, NSW


"Greatest shopping experience ever"

I wish to advise you the washing machine arrived today, just now, I wish to thank you for the greatest shopping experience ever. We will be buying from you in the future, our local stores (**** and ****) are out of the ball game when it comes to doing deals. It only took 2 days for the delivery down this way.
Jenny and Colin - Moruya Heads, NSW


"I compared prices and ordered"

Dear Sir/madam, I just wanted to thank you for the great service that I have received from your company. I am stoked. My washing machine died last Friday morning. With 2 young children this was a catastrophe. I was recommended your company by a friend. I compared prices and ordered my machine in 1 hour. I did not have time to hit the road. I had to call your company with a question and they were very friendly and helpful. Then to my absolute shock I received a phone call at 7.30 on Monday morning (this morning) to tell me my washing machine would be delivered and installed by 9am. AND IT WAS!!! Honestly I was skeptical but I was pleasantly surprised. I will definately order my next appliance from you guys. Thank you and regards.
Leisa - Woolooware, NSW


"Delivery is so so cheap"

I recently purchased a washing machine from appliance online after comparing prices and much research, and of course reading all the positive feedback help, I hope this message will convince anyone about online shopping for an electrical appliance, it is the greatest thing! The delivery was done as promised, the product is great, installation and taking away the old machne is free, delivery is so so cheap!! Thank you thankyou. In addition, I get $50 cashback for paying by paypal, still waitng for the cashback but I am sure they will do as they promised!! THANK YOU AND I WILL KEEP SHOPPING WITH YOU!! KEEP UP THE GREAT WORK.
Sue - Mindarie, WA


"Great price, free delivery"

I like to advise you of the service I have received. I ordered a washing machine yesterday and this morning it was delivered by John, installed and my old machine taken away. I work in customer service and am aware of excellent service, but this goes beyond excellent service. Thank you for a great price, free delivery, setting up of machine , testing machine and disposal of old machine. Thank you Five star rating.
Sue - Kuraby, QLD


"Friendly and helpful"

I bought a washing machine from you last week and I just wanted to comment on my experience. I phoned to ask some questions about delivery and was pleased to get through to a person quickly and without having to make endless choices on the phone keys. All the customer service people that I spoke to were friendly and helpful. The delivery service was excellent. They managed to inform me of the time they would arrive and managed to keep close to that time. The delivery person did the job efficiently and was not fazed by sorting out a problem with the tap. He tested the machine to ensure it was able to fill and empty and went through the basic use of the machine with me. All the paperwork was done efficiently. So thank you for a good experience and I would buy other products from you.
Appliances Online customer - Australia


"Cheaper, free delivery and installation"

Thank you Thank you. I was sceptial at first. I had done my research on the front loader I wanted. Checked out all the prices etc. You are cheaper, free delivery and installation if required. I was advised about delivery. I didn't have to pay up front. Chose COD. Fantastic.
Appliances Online customer - Australia


"Nowhere else compares "

Nowhere else compares. I needed a washing machine pronto and checked out a couple of sites. Not only was your site more intuitive than others, but your prices are seriously competitive. I saved $100s! The transaction was seamless. Advice received was extremely courteous and helpful. Delivery was well communicated and Ben and Rick were outstanding - absolutely outstanding - in helping to unpack and install my new machine. That they took away my old one made my day. I was blown away! I'll be a returning buyer and will promote you whenever I can. Simply outstanding!!
Appliances Online customer


"A special thanks to Dave"

I am very happy with the service and product that i purchased. I will be recommending everyone i know to use this site. The customer service people were very helpful with my inquiries and all my questions that I threw at them.... A special thanks to Dave for taking the time for me :) Thanks again Appliances Online :) :)


"I cannot praise appliances online enough"

I just had a simpson washing machine delivered. I cannot praise appliances online enough. The 5.5kg machine I purchased is fantastic, service, delivery fantastic. Will purchase again and encourage others. Prices are great. Hassle free. No time wasting driving around. They even took my old machine away all included in the delivery.
Appliances Online customer


"Great price"

I recently bought a washing machine for my mother from your site. I placed an order on Friday 28/5/10 and the machine was delivered to my mother's home on Monday morning 31/5/10 as promised so that she could continue preparing for a much anticipated overseas trip later that week. Not only could I not believe the great price, but I was also impressed by the curteous and professional manner of your telephone staff and delivery personnel. The new machine was installed and the old one taken away at no extra cost to boot! I don't think I'll be shopping for whitegoods any other way from now on. Thanks Appliances Online.
Nilgun - Maribyrnong, VIC


"Most professional"

Just wish to say a huge thank you for your wonderful service of delivery of my new washing machine this morning. Most professional. Driver phoned last night and again this morning to advise me of exact delivery time. All went well with removal of old machine and connection of new one. Great team effort, most professional. Much appreciated.
Helen - Hoppers Crossing, VIC


"Great service and unbeatable price"

I just received my new washing machine today and wanted to thank you for such great service. Within 10 minutes the new machine was connected and ready to go, with the old one on a trolley on the way out of the house. I haven't used the machine as yet but we just upgraded from our old LG so I'm sure it'll be just as good, if not better - and with a 10 year standard warranty, I don't think we'll have many if any problems. Just wanted to say thanks for the great service and unbeatable price.
Renee - St. Albans, VIC


"The service was great"

I ordered a Fisher & Paykel washing machine on Wednesday and recived it on the Friday from Sydney. The service was great as I was kept informed with what was happening with the goods and the staff were very friendly. I would highly recomend Appliances Online to anyone in the future.
Shayne - Lavington, NSW


"Congratulations for a flawless process"

Congratulations for a flawless process! Everything has gone to schedule and without any hassle. Your delivery team came early and clearly knew what they were doing. I'll be back to you for the next purchase.
Robert - Fraser, ACT


"Easiest, convenient and economical transaction "

This has been the most easiest, convenient and economical transaction I have ever had online. The site is so well organised, the service was fast and great. Fantastic communication from the delivery driver on the day, not only in the morning to give me an idea of the estimated time of delivery, another call shortly before delivery. Just fantastic all round, I cant wait to deal with Appliances Online again. Well done, keep up the good work.
Marnie - Mill Park, VIC


"Appliances Online get my tick of approval"

Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval.
Shane - Sippy Downs, QLD


"Cheaper than the chain stores"

Hi, I just wanted to say how thrilled we are with the service from Appliances Online.The washing machine we bought was $300 cheaper than the chain stores, it arrived on time in tact and is now installed. Why can't all shopping be this rewarding. VIVA Appliances OnLine
Craig - Crows Nest, QLD


"The lowest price I could find "

Just a quick note to say what a wonderful service you have provided. You provided the lowest price I could find for a washing machine that met our needs, and it was delivered the next day, on time, by very pleasant delivery men, install quickly, and working within 15 mins of arrival, and no left over boxes to deal with. WOW! No one else has ever provided that service. I will definitely be back. THANK YOU.
Melody - Marrickville, NSW


"Truly amazed by your simply WONDERFUL service"

Hello there. Well, what can I say? I was truly amazed by your simply WONDERFUL service; it is the BEST I HAVE EXPERIENCED for many, many years. The exact day and time was advised, and wonder of wonders, everything went according to plan. Please give my compliments to your sales team. I have told EVERYONE about your company. It goes without saying that I shall not go beyond your company when I need anything electrical. Cheers and everything.
Toni - Brighton, VIC


"I will definitely use Appliances Online again"

Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family!
Kylie


"Handled so politely and efficiently"

To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you.
It was a pleasure dealing with friendly and competent people.
If I need any new appliance I will definitely purchase it from your company.
Thank you.
Lynette


"Phone calls advising of delivery. Excellent service. "

Place my order for a washing machine on Friday, item delivered on the following Tuesday, at times nominated. Received two phone calls advising of delivery. Excellent service.
Appliances Online Customer


"Recommending you to all my friends and colleagues"

Just wanted to let you know I received my washing machine very promptly and had a very friendly delivery driver. I am very happy with your service and will be recommending you to all my friends and colleagues.
Vicki


"Wish more companies offered such good service"

I would like to thank you for making the purchase of my new washing machine so easy. The delivery men phoned to let me know when they were arriving, and arrived on time. They took my old machine away and connected up my new one. I was impressed, and wish more companies offered such good service. I wont bother looking at the high street in future, using your company instead. Once again thankyou. ps I dont usually bother leaving feedback to companies.
Debbie


"Driver phoned first as requested"

Received delivery this morning and your driver phoned first as requested and removed the old washer. Your service is outstanding and you can be assured I will recommend your company. Many thanks.
Diana


"Your company offers everyone the same service"

Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you.
Megan


"Do business again with your company"

Dear Andrew
Just a quick thank you for your service with the LG 7.5kg washing machine that i ordered off appliances online.Very satisfied with product and quick delivery. Will in the future do business again with your company.
Craig


"Follow up service is fantastic"

I purchased a washing machine from you and i would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on
Debra


"Your company offers everyone the same service"

Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you.
Megan


"Products are great, service was fantastic"

Have just received our washer and fridge purchased on Wed received Fri 7.30am and couldn't be more happier, products are great, service was fantastic, Thank You so much Applicancesonline! Definitely recommend.
Elaine


"Buying and getting the washing machine delivered so easy"

Hello, just had to say how great your service has been. Campbell at your shop was really helpful when I had queries, and the delivery guy called (as requested) an hour before delivery so I could ensure I was home. Thanks to all of you for making buying and getting the washing machine delivered so easy. They did install it and I shall use it tonight. Can't wait!
Phoebe


"Very impressed with price and service"

Just received my new washing machine as advertised with next day delivery. Very impressed with price and service. Thank you
Terri


"I would not hesitate to recommend your company"

I want to thank your company for an excellent service. I have not brought something so expensive online before and wasn't sure about it. You saved me time and money and it was installed and I am very happy with my washing machine. I would not hesitate to recommend your company to my friends and family.
Tracee


"I am just so impressed and will continue to advise my friends"

Using Murphy's Law, I needed a new washing machine late on Sat 29th December. So I googled to find something and placed my order with appliancesonline.com.au. I chose my delivery date as the very next business day of 2nd January, but was very sceptical. It was delivered at 8.30am on 2nd, installed and the old one taken away at no extra cost. I am just so impressed and will continue to advise my friends to use appliancesonline.
Kaye


"Keep up the great work and best wishes"

Just wanted to say thank you it has been my second purchase from you and It was as smooth as ever the guys were great that brought and hooked up the washer. I will be telling all my friends about the fantastic service. Keep up the great work and best wishes for 2008.
Lynne


"I will definitely use this service in the future. Very professional."

I would like to thank the staff at Appliances Online for the quick exchange of my washing machine. They delivered what they promised. I will definitely use this service in the future. Very professional.
Margaret


"You made it easy to buy, and ensured that my delivery schedule was on time"

Dear Sales
I received my washing machine today and was very happy with the overall service that you/business has provided. You made it easy to buy, and ensured that my delivery schedule was on time.
It was a pleasure doing business with you.
Wendy


"The new washing machine is fantastic"

I just had to write to thank you and to tell you the new washing machine is fantastic. I shall have no problem in recommending both the machine and yourselves to anyone.
Lyn


"Less than one day later, and I have a fridge and washing machine installed."

I just wanted to say Thank You to everyone at Appliances Online. Everyone I dealt with on the phone was really helpful and friendly, and the service was so fast. Less than one day later, and I have a fridge and washing machine installed. It's rad.
Steph


"My opinion it is one of the best ecommerce operations in Australia"

Just wanted to pass on my thanks for your fantastic service, this is the 2nd time I have done business with Appliances Online and in my opinion it is one of the best ecommerce operations in Australia.
Quick to respond, fast delivery (got my washing machine here and installed in less than 2 hours),the prices are good and they take away the box and rubbish afterwards.
Highly recommended, thanks again
Mike


"Couldn't be more happier, products are great, service was fantastic,"

Have just received our washer and fridge purchased on Wed received Fri 7.30am and couldn't be more happier, products are great, service was fantastic, Thank You so much Applicancesonline! Definitely recommend.
Elaine


"The service is excellent. The price is so good as well"

Hello, This is such a fantastic experience I had to buy the washing machine from you. From ordering, delivery to installation. The service is excellent. The price is so good as well. I will recommend your site to all of my friends. Well done!
Lisa


"We loved the fact that we could pay COD"

A big thank you to Appliances Online, especially Colin, who was more than helpful and professional on the phone. We purchased a washing machine on Thursday 10th Feb at about 2.30pm and it was delivered the next day at 11am. We loved the fact that we could pay COD and really put my mind at ease, not having to worry if my credit card details would be taken and risk having no washing machine turn up! The delivery man was very polite and even took away my old crummy machine for us. Thanks Guys for fast, friendly service and we will most definitely recommend you to all our family and friends.
Sandra - Millpark, Vic


"Thank you for the fantastic service you offer"

Just wanted to thank you for the fantastic service you offer. We ordered on a Saturday night and had our new washer Tuesday morning. Thanks so much.
Linda - Meringo, NSW


"Professional manner in which you handled my order"

To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company.
Thank you.
Lynette


"Saved me time and money"

I purchased a fisher & paykel washing machine and in less than 24 hours it was delivered to my home. Very impressed with this site and the service. Saved me time and money going from store to store looking at products. Thank you and well done :-)
Appliances Online customer


"I will not hesitate to use this service again!"

I had a washing machine delivered today. I was very happy with the service. The delivery man was very polite and efficient and did a great job! I will not hesitate to use this service again!! Well done!
Kelly


"I am thrilled with your organisation, first time I have bought on line"

Hi to all, just want to say thanks for your great service, washing machine arrived yesterday. I am thrilled with your organisation, first time I have bought on line. Delivered to my door and I still saved $80. Have a Merry Christmas and again Thanks.
Kay - Middleton, WA


"When Zac arrived he was very friendly and helpful"

Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices.
Michael


"I am a very happy customer"

I just wanted to thank you and the delivery man who delivered my washer..when I came home, it was all set up and ready to use. I am very happy with the site, and I have already recommended it to a few people, and shall do so in the future...so thank you very much, I am a very happy customer. Suzy :)
Suzy - Gordon Park, Qld


"8.00am Here on time! 10.00am - doing my second load of washing"

I ordered a new washing machine last week, and asked for delivery today. 7.30am received phone to let me know the delivery would be in 30 minutes. 8.00am Here on time! 10.00am - doing my second load of washing. Brilliant service! The delivery men were polite and efficient. They connected my new machine and took the old (22 years old!) machine away for me. You can't ask for better service than that. Thank you so much for the wonderful customer care.
PS. The washing machine is fantastic and at a great price!
Rhonda


"Easiest way I have bought something"

The easiest way I have bought something in a long time I will be recommending this site to all of my friends.
Barbara - Whalan, NSW


"So affordable and quick"

Wanted to say thank you for being so affordable and quick. The gents who came to deliever and install were awesome.
Gillian - Caulfield North, VIC


"Excellent service and speedy delivery"

Hi Guys thanks very much for the excellent service and speedy delivery. Who would have thought I could order a new washing machine online and have it installed and the old one removed by 9.15am the next day ...Well done to all.
Russell - Gillieston Heights, NSW


"Met competitors price"

I bought a washing machine. Not only was it delivered when they said, it was installed, old one removed and boxes taken away. Saleman very proffesional and met competitors price as well. Will definatey be a returning customer thankyou. Now to do the washing, why can't they do that too :(
Helen - Rowville, NSW


"Many thanks for the professional manner"

Many thanks for the professional manner in which this transaction was processed. From the ease of purchase, to the delivery. Please convey my thanks to the delivery team made it very easy to use your company again and recommend.
John - Spring Hill, QLD


"Most considerate, HELPFUL, caring employees"

Hello Sally. Just dropping you a line to say ........THANK YOU........& let APPLIANCES ONLINE know that they have one of the most considerate, HELPFUL, caring employees ever working for THEM! U deserve to be nominated for employee of the year, it is NOT very often at all that the public comes across some one as helpful & caring as you! FOR example, look at what electrolux wanted to do.....NOTHING but keep trying to fix it! Thank you for being the only one that gave a damn about all the problems i was having with the washing machine i purchased from APPLIANCES ONLINE......the new washing machine works a treat & even sound so much better! SO...........THANK YOU...........again, the worlds work places would be a hell of a lot better off with more considerate people like you in it!
Michelle - South West Rocks, NSW


"Excellent value for money "

I would like to add a review to your website regardng your products and service. This is the second product I have brought from you and I will continue to do so as the need arises. Excellent value for money and delivery was prompt and hassle free. Delivery guys installed and took away my old machine. Very pleasant and helpful. I wil not hesitate to recommend you to anyone needing household appliances. Thanks again.
Debbie - Appin, NSW


"Cheapest of all competitors and free delivery"

Hi team, I know you probably receive great feedback all the time but I just wanted to let you know how pleased I was with my experience with Appliances Online. My washing machine broke down on Thursday night. After doing a bit of internet research, I found Appliances Online to be cheapest of all competitors and free delivery! Not even 2 hours after my machine breaking, I had ordered my new Samsung machine from you (which works great, by the way) and was thrilled to know it would be delivered on Monday. I can't believe I didn't need to leave my home to buy such a large appliance and that it would be delivered so quickly and for such a competitive price. The delivery boys came in the morning and took my old machine and all the rubbish away. What a wonderful service. We sorely need companies like Appliances Online who have such a great work ethic. I have already been recommending Appliances Online to my friends and family. Please feel free to use this on your website, and once again - THA
Mary - Newtown, Sydney


"You guys are brilliant"

You guys are brilliant. I'm really pleased with the whole process from ordering to installation. Not only are your prices competitive but I had the washing machine I ordered from you delivered and installed within 24 hrs of my order. And your delivery team removed my old machine at no charge. That's what I call service. Thank you.
Keith - Queensland


"Fantastic customer service I received"

I just wanted to leave a comment as to the fantastic customer service i received from one of your employees - Andrew paskalis. He went out of his way to find the washer-dryer to suit my needs, advised me on the size measurements, and negotiated my difficult delivery instructions! I am not the easiest customer, but he did all of this without a complaint - and was extremely friendly and agreeable the entire time. I would recommend appliances online to anyone after having such great service. thank you Andrew, and thank you appliances online!
Anne


"Friendly, helpful and professional"

Thanks guys for a great service. Special thanks to Shayne and Andrew - friendly, helpful and professional. Will be highly recommending your company to all of our friends and family. Wish you stocked our next purchase which will be a TV. My best wishes for your company's continuing success.
Patricia - Melbourne, VIC


"Be proud of your staff and their manners"

I recently purchased a Haier washing machine from your company. I would like to compliment your staff on their service and good manners, from the lady who took my order over the phone, to the two gentlemen who delivered the machine to my home. You can be proud of your staff and their manners. Regards from one very satisfied customer.
Cath - Campbelltown, NSW



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