- Also known as 24322
Make your Smeg microwave a permanent part of your kitchen with this stylish Trim Kit.
By concealing your kitchen’s microwave cavity behind this kit, you can give it a flush, built-in look that provides easy access and cleanly integrates with your kitchen’s design.
Customer Care Plan
All our products come with a full manufacturer's warranty. Note that you'll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice please let us know and we'll re-issue it. Note that most small appliances have no "in-house service". If your appliance requires servicing you will be required to take it to your nearest approved service agent. These agents can be located by contacting your manufacturer directly.
Commercial Customer Care Plan
If you're buying something that will be used in a commercial environment, the manufacturer's warranty covers a maximum of the first 3 months only.
Extended Customer Care Plan and Business Customer Care Plan
Appliances Online offers an extended Customer Care Plan that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer's warranty. (Subject to some brief terms and conditions ).
The extended Customer Care Plan is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.
If your goods are deemed faulty following confirmation by the manufacturer you may replace them free of charge by calling 1300 000 500.
If you notice any damage to your goods please notify our delivery team at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify Appliances Online immediately. Evidence of damage will be required i.e. photographs.
If for any other reason you need to return an item please call the Appliances Online customer help line on 1300 000 500 within 5 business days of receiving delivery.
If your goods remain boxed and unopen you may return them within 30 days for a full refund. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
If your goods have been unboxed but otherwise are as new (have not been used or connected) a 20% restocking fee (20% of your purchase price) will apply. Appliances Online does not deal with factory seconds, damaged or open goods and charges restocking fees to cover return costs. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
Please note, if you have requested connection of your goods Appliances Online will unbox the product for you at the time of delivery. Also, we recommend you inspect your new goods thoroughly at the time of delivery.
We will organise for your return goods to be collected. Goods are usually collected within 3 days.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.
All refunds will be issued when goods have arrived back to an Appliances Online warehouse and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have attempted to install or have used.
Customer Testimonials"Amazing service delivery"
I wish to compliment you on your amazing service delivery. I bought a Bosch washing machine last Thursday it was installed by Friday 9am! Amazing thanks so much.
Helen , West Pennant Hills, NSW
"Easiest purchase I have ever made - the online live help tool is excellent"
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you!
"You are to be congratulated"
I'm not sure who to address this to, but I just wanted to add my sincere thanks to Appliancesonline for the service I have received from your company. I have now purchased five products from your company and I am still amazed at the speed, efficiency and personal service I received. I had to change part of my order over the phone and your representative could not have been more helpful. It is rare to get such good service from any company nowdays and you are to be congratulated. I cannot commend you highly enough and wish that every company was as easy to deal with. I have recommended you to all of my friends.
Heather , Australia
"A brilliant customer experience"
I wanted to write and provide some feedback in regards to the service I received from Appliances online - and in particular 2 specific individuals.Over the heatwave of last week I was in a hurry to obtain an air-conditioning unit for my apartment. AS a previous customer who has had very good experiences in the past I decided to phone appliances online for this. I spoke to Andrew Paskalis who went out of his way to procure me an air conditioning unit immediately and also provide me with the ‘best deal’. Unfortunately as the order was about to be placed the supplier ran out, meaning I was not able to get the unit until 5 days later. Andrew was extremely apologetic about this and offered to quote me on the model instead so that I was able to purchase in store. However within one day, he had managed to contact the supplier and track me down a unit, and organise for it to be delivered.
Anne , Elizabeth Bay, NSW
"I have only good things to say"
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian....
Shannon , Kings Langley, NSW