Free Delivery Available!
* Free delivery is available on over 80% of our orders, to over 90% of the population,
on 99% of our products.
Samsung Dishwasher DWFG725L
Customer Care Plan
All our products come with a full manufacturer's warranty. Note that you'll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice please let us know and we'll re-issue it. Note that most small appliances have no "in-house service". If your appliance requires servicing you will be required to take it to your nearest approved service agent. These agents can be located by contacting your manufacturer directly.
Commercial Customer Care Plan
If you're buying something that will be used in a commercial environment, the manufacturer's warranty covers a maximum of the first 3 months only.
Extended Customer Care Plan and Business Customer Care Plan
Appliances Online offers an extended Customer Care Plan that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer's warranty. (Subject to some brief terms and conditions ).
The extended Customer Care Plan is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.
Appliances Online will donate $5 to the Victor Chang Institute for every Extended Warranty purchase made when you buy a Fridge & Freezer, Dishwasher or Wine Fridge.
If your goods are deemed faulty following confirmation by the manufacturer you may replace them free of charge by calling 1300 000 500.
If you notice any damage to your goods please notify our delivery team at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify Appliances Online immediately. Evidence of damage will be required i.e. photographs.
If for any other reason you need to return an item please call the Appliances Online customer help line on 1300 000 500 within 5 business days of receiving delivery.
If your goods remain boxed and unopen you may return them within 30 days for a full refund. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
If your goods have been unboxed but otherwise are as new (have not been used or connected) a 20% restocking fee (20% of your purchase price) will apply. Appliances Online does not deal with factory seconds, damaged or open goods and charges restocking fees to cover return costs. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
Please note, if you have requested connection of your goods Appliances Online will unbox the product for you at the time of delivery. Also, we recommend you inspect your new goods thoroughly at the time of delivery.
We will organise for your return goods to be collected. Goods are usually collected within 3 days.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.
All refunds will be issued when goods have arrived back to an Appliances Online warehouse and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have attempted to install or have used.
Customer Testimonials"Loved reading comments"
Loved reading comments from new owners!
Appliances Online Customer , Australia
"Nothing was too difficult for them"
As a first time purchaser were very impressed with the efficiency, product selection, competive prices and hassle free experience. We were too busy to replace the dishwasher in our rental property when the old one failed. Our property manager suggested Appliances Online and after ordering on line one Monday afternoon, by 10am the next the purchase, delivery, installation and disposal of the old dishwasher was all done. I had personal contact via phone as well and they were more than happy to help with my enquiries and nothing was too difficult for them. We would certainly be using this service again and highly recommend this service.
David , Tingalpa, QLD
"Fantastic prompt service much appreciated"
Many thanks for the Dishwasher it has arrived today. Fantastic prompt service much appreciated.
Elanie , Australia
"The most professional and prompt service"
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son in Brisbane. This week, we bought on his behalf a dishwasher and, today – as a matter of urgency – a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff.
Once again, sincere thanks – no wonder you are blitzing the opposition.
Robyn and Denis , Australia
"Great service can be hard to find these days "
I purchased a smeg dishwasher at 6.35 am on Tuesday 1st October, and it arrived on my door step before 9am on the 2nd. Everything I wanted, old dishwasher taken away, in and out service with no dramas. I am so impressed with your service from start to finish I purchased online and rang your customer service centre and the person I spoke with was so happy to help with my enquiry and your delivery drivers were fantastic. I will not hesitate to recommend your service in the future. Great service can be hard to find these days and your company excels at it.
Jayne Gavenlock , HAMILTON NORTH NSW