"Was taken away without complaint by the driver"
"Happy with your website and your prices"
Just wanted to send a quick email to say how impressed I was with the service received today by your company and especially your driver.
Unfortunately I didn't catch his name, but not only was our new fridge delivered to our house first thing this morning, but the old fridge, which was not completely defrosted yet and dripping and dirty, was taken away without complaint by the driver. He unpacked the new fridge, placed in its designated spot in the kitchen and even made sure it was plugged in and turned on for me.
The new fridge is fantastic and the whole process from ordering it, to it being delivered a day later free of charge was seamless. Having our old disgusting fridge taken away was also a huge bonus. As I said unfortunately I didnt catch the name of the driver, but if you could pass on my thanks for his hard work that would be fantastic.
My tax invoice number was *******
and our Quotation Number was AA******HW.
Delivery address ******
We will be sure to use your company again should any of other appliances need replacing.
I am very happy with your website and your prices, and also with the prompt delivery of the freezer I ordered and the pleasant delivery men. You made the whole process of acquiring an appliance as easy as it could possibly be. Thank you and Merry Christmas.
"Could not beat the price at any retail store"
, Surrey Hills, VIC
Amazing!!! I order the fridge on Saturday, it was delivered on Tuesday at the time they said they would deliver. They moved my old fridge to the garage, they took away all the packaging. Unbelievable service and we could not beat the price at any retail store (even with staff discounts)!!! Definately wouldn't hesitate to use appliances online again. Hassle free!! The only problem was the lack of photos etc on the site - we did have to go into some retail stores to have a closer look before we made our decision. Thank you for proving to me that customer service does actually exist!
"Keep up the great work and best wishes"
, Blackburn North, VIC
Just wanted to say thank you it has been my second purchase from you and It was as smooth as ever the guys were great that brought and hooked up the washer. I will be telling all my friends about the fantastic service. Keep up the great work and best wishes for 2008.
"Excellent service and will shop again!"
The whole experience was painless from ordering, payment and delivery. Delivery occurred just as was explained on the web. I was hestitant to buy such a large purchase online but reviews and blogs indicated the company was good. It took away the hassle of haggling instore with sales people and all the extra requirements - delivery, removal of old machine and connection was all included in the price and offered upfront. Excellent service and will shop again!
, Carina, QLD