"Make me feel like a valued customer"
I want to say a BIG thank you to Colin for going to so much to make me feel like a valued customer, my Samsung combo didn't dry the clothes and he didnt hesitate to have a replacement sent out immediately. I now have beautiful clean, dry clothes and feel I have satisfaction with the product I almost wrote a bad report online about in one of those product feedback forums, if anything Collin gave me faith in Samsung again, simply by using old fashion customer service.. Initially people around me told me to be wary of purchasing anything of that value over the internet, but after I had Collin look after me with that personal touch, I will gladly recommend Appliances Online to anyone thinking of purchasing an appliance. I cant speak high enough of how happy I am now.
"Super impressed, yet again"
Thank you Collin, you are a gem! From the lady whos getting her washing done at long last!And her baby now has clean clothes! YAY!
We have been super impressed, yet again, with your service.
"I am so impressed with your service"
, Main Beach, QLD
Just a very quick note to say Thank You ....
"Everything was perfect "
I am so impressed with your service I will be recommending you to whenever I have the opportunity.
I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away.
The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys.
Again Many Thanks.
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :)
"Their driving skills in tight spaces were impressive"
Maria & Patrick
, Attwood, VIC
I cannot praise Appliances Online enough. I would not even think of buying from anywhere else any more, there is no competition. They have very competitive prices, ordering is ultra-easy and payment is safe, there are real people to speak to if there are any hiccups with ordering and the delivery people, well, I cannot speak highly enough of them. They kept me informed of the expected delivery time and when it changed because their schedule was faster than predicted, they phoned to let me know. The chaps were polite, courteous and their driving skills in tight spaces were impressive. Definitely a positive buying experience, thanks.
, Fountaindale, NSW