For more information on the delivery services available for your area, please enter you postcode in the box below.
Set location:
Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Need to know more about the Euromaid Wok Burner RB18PG? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Never come across someone with such skill, grace, thoughtfulness and kindness"
I would like to highly commend Campbell of your Sydney store. In all my dealings with many copies over the years, especially through online interactions, I have never come across someone with such skill, grace, thoughtfulness and kindness.
I had ordered a freezer to be delivered in Melbourne a while ago. I needed it quite soon after I had ordered it and in following this up with Appliances Online, I initially struggled to get the basic information I needed in terms of time of delivery. Eventually I had the good fortune to come across Campbell.
Right from the start, Campbell was courteous, helpful and entirely professional. He completely understood my needs as a customer and ensured that I be kept abreast of the situation to the best of his ability.
In the end (although I did not communicate this to him directly), when I think he knew it was clear that my frustration was growing and I was considering cancelling the order and taking my business elsewhere, Campbell intuitively sensed that I really needed this item quite quickly and organised for the item to be transferred from Sydney to Melbourne because he was finding it hard to get even basic information about an estimated time of delivery from the supplier.
Having been the Managing Director myself of a very successful business for many years, I understand the costs and pressures of business, and very much appreciated the time and efforts Campbell took to ensure I had what I needed as soon as possible.
Campbell’s initiative, ‘reading between the lines’ of my need as a customer and extending beyond the norm in order to do the right thing by a customer of Appliances Online, has single-handedly won my lifelong patronage to Appliances Online. If I ever require any further such items, I never shop around or compare prices. I will be ringing Appliances Online and requesting to speak to Campbell directly.
Please thank Campbell on my behalf. Monique
"There was no trouble changing delivery date "
Thank you so much for your great service & great prices. I purchased a fridge for my elderly mother; there was no trouble changing delivery date & the person she spoke to was very friendly. The driver was very polite & did everything to help mum. I have already recommended your company. Happy daughter. Janine
"Your ability to get the oven at such a short notice "
To the team at Appliances online, I would like to say thank you for your prompt delivery on my oven that I purchased from this website about a fortnight ago. Your ability to get the oven at such a short notice was exceptional especially since your delivery driver had to make a special trip after doing his normal delivery run. I would not hesitate to recommend your site to any of my other friends. Keep up the great work and I am sure sooner or later there will be a new bigger player to the *************, ********** etc. With many thanks Lawrence
"My appreciation for the great service I had from Appliances Online"
I would like to pass on my appreciation for the great service I had from Appliances Online during my recent purchase.
We found your site from a link in www.doorone.com.au while deciding which dryer to buy.
We ordered the dryer on the Sunday and nominated Monday as the delivery day, with Tuesday as the alternative. We didn't really expect delivery on Monday, but received a very apologetic phone call to say it couldn't be delivered until Tuesday. It arrived safely on Tuesday, the delivery persons followed our instructions exactly.
Please pass on our thanks to all concerned for a seamless purchase. Leanne
"What fantastic service I have received"
This is my first time to your site. What fantastic service I have received. I spoke to Colin about the delivery of my purchase and he was extremely helpful. The price of the product was excellent, and delivery was free. What more could I ask for! Great!! Appliances Online customer
Your delivery location is:
Quick Search:
