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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Although a slight mix up with dlivery time as
stated, this was remedied promptly and politely. Extremely
happy with service. So easy to order in one state (Vic)
and have delivered to daughter in another state (Qld). Thankyou! Geoffrey
(Helensvale, QLD)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the Electrolux Rapido Vacuum Cleaner ZB406? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"She was very pleased with the service. "
Many thanks. My mother was very happy with the fridge and she said the chaps who delivered the fridge and took away the old fridge were very good. She was very pleased with the service. Appliances Online Customer
"All aspects of this service have been fantastic"
All aspects of this service have been fantastic. I can sit at my desk in Adelaide and order items for delivery in Melbourne. If I had to organise it another way it would be too hard. Also the prices are very good. Brad
"Such prompt delivery and clear communication was great"
Hi.Just commenting on the very fast and efficient service I received when I bought my clothes dryer recently. The product is great but to have such prompt delivery and clear communication was great. Have recommended you to others! Thanks again. Robyn
"Whole transaction and delivery was exceptional"
I want to congratulate you on your service. The dryer we bought from you was priced competitively and the whole transaction and delivery was exceptional. I will not hesitate in using you again when the need arises. Thanks again, David David
"So cheap and easy to buy my new fridge online"
Just want to say thanks. It was so cheap and easy to buy my new fridge online. And a big thumps up to the guys who delivered it. They arrived when they said they would and even though the fridge was bigger than my front door took the time to carefully install it. I have already recommended to friends to check out your site before thinking about buying anywhere else. Ritchie