Dyson Upright Vacuum Cleaner DC24ACHPSY

Warranty

Standard warranty
All our products come with full manufacturer’s warranty. Note that you’ll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice, please let us know, and we’ll re-issue it.

Commercial warranty
If you’re buying something that will be used in a commercial environment, the manufacturer’s warranty covers a maximum of the first 3 months only. Note that all Westinghouse, Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial warranty.

Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer’s warranty. (Subject to some brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.

Payment

You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank and personal cheques with matching ID) or credit card.

No transaction fees
Importantly, no matter which payment method you use, you won’t pay any transaction fees. We absorb them all.

Return policy

Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge. (If the damage can’t be seen, you need to obtain confirmation of the damage from the manufacturer before returning the goods to us.) Please call 1300 000 500 to arrange return. Once you have returned the goods, you can choose to have us replace them or refund you the purchase price plus return delivery fees.

Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7 days of receiving it if it has not been unboxed. Note that an $80 collection fee will apply. Please call 1300 000 500 for more details.

If the goods are to be returned within 3 days of receiving them, and they have been unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell this product through Appliances Online (it is no longer new).

Customer Testimonials

"Everyone was informative, phoning, confirming the delivery times"

Thanks for the fridge, and offering the next model up at the same price. I want to thank appliances online and the two delivery staff for all the professional service. Everyone was informative, phoning, confirming the delivery times, and professional, friendly, cool headed. I'm stunned.
Christopher

"Delivered as promised the next morning on time"

Thanks very much for the excellent service we received from you. We ordered our Fisher & Paykel washing machine from you on Monday morning and it was delivered as promised the next morning on time.The price included delivery,installation and taking the old machine away. The price was better than the so called discount retailers and there was no high pressure sales people. I will be strongly recommending you to all my family, friends and colleagues.
Ashley

"Arranged for the old one to be taken away AND for next day delivery"

Well done. After going to a store and being told maybe I could have a freezer delivered and maybe they could take it away, a quick call to Appliances Online demonstrated why I'll be back! A very helpful assistant got me the freezer I wanted, arranged for the old one to be taken away AND for next day delivery...no maybes!
Natalie

"Excellent service Good price easy free ordering "

Just brought a front load washing machine.Excellent service . Good price; easy free ordering .For someone that doesn't like using computers and the internet I;ll be back. will never shop in the big electrical stores again . To exhausting listening to the salespersons garbage , you have all the info and reviews at hand.Thank you muchly highly recommend you. Already spreading the word.
Appliances Online customer

"I have told numerous people about your fantastic Website"

Thank you so much for our recent purchase and installation of a Westinghouse fridge. I cannot rate your companies competitive prices and level of service high enough. The order was placed Thursday afternoon at 3pm and was installed by 8.30am the next morning!! I have told numerous people about your fantastic Website and look forward to ordering through your company again.
Victoria