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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Need to know more about the Delonghi Rangehood Splashback SP70X? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Save more money as I wash at night which is offpeak"
Dealt with Andrew and he was great. Ordered one day delivered the next and the 2 men took my old machine which was great as hubby has a crook back. Machine electrolux is excellent. I save more money as I wash at night which is offpeak. Cant be happier and thankyou for the great service. I will be back. Janet
, Kilsyth, VIC
"Free installation and removal of our old washer"
Hi, Id just like to say thank you very much for your great prices and professional service. We ordered an LG Fuzzy Logic 5.5kg washing machine and it was delivered the next day. We also opted for free installation and removal of our old washer. The delivery guys were in and out in under 10 minutes and did a fantastic job. I couldnt be happier, next day delivery and a our first load of washing was already on 15 mins after the delivery truck arrived. We shall be purchasing from you again. Thanks again. Matthew
"For a commendation for his professionalism in handling this problem"
Super service for freezer, arrived the following day after being ordered and old one removed. A slight hiccup with manufacturer but Appliances Online kept on top of this... Finally resolved with mfr. I would recommend Andrew for a commendation for his professionalism in handling this problem.. I will definitely be back. Lesley
"So easy to use"
This site is so easy to use that from the time of opening the site, it would have taken less than 5 minutes to find the product that I wanted and complete the payment details.
Appliances Online customer
, Australia
"Passed on your details to several people up here"
Cheers guys I tracked it down, I can't thank you guys enough, you actually did what said you would I have passed on your details to several people up here and my sister in Canberra Mark