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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the Delonghi Rangehood Splashback SP60X? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Gave them their toughest job of the day but they handled it extremely well"
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida
"Both products much cheaper than in retail shops"
I recently bought a dishwasher and microwave from you online. Not only were both products much cheaper than in retail shops but the delivery was excellent as well. The delivery men called before they arrived and were very helpful when they came. I have recommended you to many other people! Kerry
"Great price, free delivery"
I like to advise you of the service I have received. I ordered a washing machine yesterday and this morning it was delivered by John, installed and my old machine taken away. I work in customer service
and am aware of excellent service, but this goes beyond excellent service. Thank you for a great price, free delivery, setting up of machine , testing machine and disposal of old machine. Thank you Five
star rating. Sue
, Kuraby, QLD
"Very good service and the installation was so quick"
Thank you so much! Very good service and the installation was so quick.
Appreciate all the help. Janice
"Was easy, efficient and all delivered with friendly and outstanding service"
Just a quick note to thank you for your wonderful service... Absolutely outstanding! Every dealing I had with you and your company was easy, efficient and all delivered with friendly and outstanding service. I can not commend you enough, or thank you enough for making this whole transaction such a pleasure. So thank you, and i would recommend you and your business to anyone. A most welcome surprise in an industry that is most often so unreliable. Well done John and thank you very much!! Lara