Delonghi Nespresso Essenza Coffee Machine EN95SPLUS
- Revolutionary Nespresso capsule system
- Flow Stop: automatic and programmable coffee quantity
- Thermoblock water heating system
- Functional handle allows for easy coffee preparation
- Ejection of used capsules upon lifting the handle
- Starter pack of 12 capsules included - To purchase more buy direct from Nespresso online
- Backlit button controls
- 1 litre removable water reservoir
- 252 mm
- 166 mm
- 291 mm
Instruction guide for the en95splus
Customer Care Plan
All our products come with a full manufacturer's warranty. Note that you'll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice please let us know and we'll re-issue it. Note that most small appliances have no "in-house service". If your appliance requires servicing you will be required to take it to your nearest approved service agent. These agents can be located by contacting your manufacturer directly.
Commercial Customer Care Plan
If you're buying something that will be used in a commercial environment, the manufacturer's warranty covers a maximum of the first 3 months only.
Extended Customer Care Plan and Business Customer Care Plan
Appliances Online offers an extended Customer Care Plan that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer's warranty. (Subject to some brief terms and conditions ).
The extended Customer Care Plan is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.
If your goods are deemed faulty following confirmation by the manufacturer you may replace them free of charge by calling 1300 000 500.
If you notice any damage to your goods please notify our delivery team at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify Appliances Online immediately. Evidence of damage will be required i.e. photographs.
If for any other reason you need to return an item please call the Appliances Online customer help line on 1300 000 500 within 5 business days of receiving delivery.
If your goods remain boxed and unopen you may return them within 30 days for a full refund. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
If your goods have been unboxed but otherwise are as new (have not been used or connected) a 20% restocking fee (20% of your purchase price) will apply. Appliances Online does not deal with factory seconds, damaged or open goods and charges restocking fees to cover return costs. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
Please note, if you have requested connection of your goods Appliances Online will unbox the product for you at the time of delivery. Also, we recommend you inspect your new goods thoroughly at the time of delivery.
We will organise for your return goods to be collected. Goods are usually collected within 3 days.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.
All refunds will be issued when goods have arrived back to an Appliances Online warehouse and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have attempted to install or have used.
Q Does this come with the aerrocino plus to heat the milk and how does that work?
Asked by Jamie (18/07/2010 10:51:23 AM)
A Yes the Aeroccino Plus (the milk froth machine) comes standard with that machine. It requires a seperate plug in as it heats and froths up the milk independently. There are 3 different attachments for varying types of milk froth.
Q Does this product include an aeroccino to heat the milk?
Asked by Jo (24/04/2010 10:10:15 AM)
A Yes this is supplied with the milk froth machine.
Q Does this come with the membership to Nespresso Club?
Asked by Nathan (14/06/2010 5:17:34 PM)
A Nespresso club membership is free and can be set up on the link below.
Q Can you adjust the temperature of the coffee and at what serving temperature is it?
Asked by Joanne (2/09/2011 8:34:44 AM)
A The temperature is not adjustable; the coffee should reach 82 degrees; the milk should reach between 62 and 65 degrees.
Customer Testimonials"Your prices are competitive"
I am so very pleased with your service and delivery time. I just had my item delivered and the driver made 3 calls to me to ensure I knew what time he was coming. Your prices are competitive and I will most certainly be buying from you again. I am also recommending you to everyone I know. Thanks again.
Suzanne , Bulimba, QLD
"Thankyou for the amazing service"
Hello there, just wanted to say thankyou for the amazing service and prompt delivery on this machine. I will definately be using your business again and will be recommending you to friends and family. Many thanks.
Sue , Lane Cove, NSW
"I am happy and very impressed with the excellent service"
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic.