Warranty  Standard warranty
All our products come with full manufacturer’s warranty. Note that you’ll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice, please let us know, and we’ll re-issue it.
Commercial warranty
If you’re buying something that will be used in a commercial environment, the manufacturer’s warranty covers a maximum of the first 3 months only. Note that all Westinghouse, Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer’s warranty. (Subject to some brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.
Delivery 
Appliances Online delivers Monday to Friday only. Most deliveries are on a set run and therefore it is not possible to request specific times, however this does mean that we can give an estimated time for delivery.
A courtesy call before the delivery can be arranged, this can be requested in the delivery instruction box when placing the order.
Payment  You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won’t pay any transaction fees. We absorb them all.
Return policy  Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge. (If the damage can’t be seen, you need to obtain confirmation of the damage from the manufacturer before returning the goods to us.) Please call 1300 000 500 to arrange return. Once you have returned the goods, you can choose to have us replace them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7 days of receiving it if it has not been unboxed. Note that an $80 collection fee will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell this product through Appliances Online (it is no longer new).
Reviews 
Service Reviews - By customers who purchased the Chef Fixed Rangehood RFD602W (3/3)
 The ranges of goods being sold are not wide
enough. More goods should be listed on your website for
customers to browse.
Simon
(Campsie, NSW)
Was this review helpful to you? Yes No You guys are great. Product arrives when you say it will. Queries answered directly and no fuss. I have purchased a few things and it's always great service. No delivery fee makes it even better.
Julie
(The Entrance, NSW)
Was this review helpful to you? Yes NoStaff were friendly & helpful & I was kept informed at all times.
JENNIFER
(FREEMANS REACH, NSW)
Was this review helpful to you? Yes No
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Customer Testimonials 
"And I save almost a $100 off their best price plus ... "
Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so
arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework &
shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for
delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy
customer. Thank you.
Appliances Online customer
"When Zac arrived he was very friendly and helpful"
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices.
Michael
"Very impressed with the speed of the whole process"
Just wanted to thankyou for the great service! Very impressed with the speed of the whole process - from order to installed - 2 days!! And, you took the old dishwasher away! I will be recommending your company to others.
Joanne
"Easy navigation and friendly support staff."
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%.
Georgie
"Great old fashioned service"
Congratulations on your great old fashioned service, attention to detail and informative and courteous staff from everyone involved with my purchase, change of order and delivery. Highly recommending your business to family and friends. I will definitely be contacting you for further purchases.
Lynette, North Ryde
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