Appliances Online have recently purchased a new Victorian warehouse in Sunshine. What does this mean for Appliances Online customers in and around Melbourne metro:

- More products kept in stock

- Faster delivery turn around for far more products

- Bulk orders of stock mean better deals for us and cheaper prices for you

- More deliveries equal cheaper delivery fees

- Pick ups will be available

- Full services including connection and removal for refrigeration and laundry products

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Samsung have the first stock arriving of their new 4 star wells rated top load washing machine. This is the first Asian made 4 star rated top load washing machine in Australia and should be very popular at $899 RRP.

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Samsung have run into a labeling issue on the WDJ1255C and as a result we and other retailers have been asked to temporarily withdraw this model from sale to the marketplace.

We have been assured that they will have the correct labels by Monday afternoon (11.02.08). Then this model can continue to be sold. We are sorry for the inconvenience, if you have any questions please don’t hesitate to contact Appliances Online on 1300 000 500.

Samsung has advised the following:

-This Washer/Dryer Combo must not be sold to the public because it does not have a mandatory safety warning label fitted. This label relates to precautions which should be taken when using the dryer function and refers them to the instruction book for further information.

-Retailers are being asked to “withdraw from sale” these units whilst we urgently arrange for an adequate supply of labels for the re-work.

-Retailers need not contact consumers who have already bought the product at this time.

-DSMs should reiterate to their accounts that they must not sell the product to the public until the appropriate label is attached.

The text of the letter being sent to retailers follows below; a brief FAQ follows the text of the letter:

WDJ1255C Washer/Dryer Combo

Missing “Warning” label (Safety Issue)

We have been advised by the Office of Fair Trading (Energy/ Safety section) that it has been reported to them that the above model currently being sold in the market, may not have a mandatory consumer warning label fitted.

The warning label has the international fire hazard symbol in addition to “read the instructions” and relates to precautions which should be observed by the customer when using the dryer function.

The OFT have further advised that under electrical safety legislation it is illegal for units which do not have the label attached to be ‘offered for sale’.

The purpose of this letter is to inform you of the situation and also to advise you of your responsibility concerning this matter. Please refer to the bullet points below.

With immediate effect, please:

-remove all WDJ1255C Washer/Dryers from display; and

-contact your DSM or our Sales Order Desk on 1300 369 600 to advise your “stock on hand” in order to account for the number of units requiring labels.

Samsung Electronics Australia Pty Ltd apologize for this inconvenience and assure you there will be a supply of labels by the end of this week for application to the affected units.

Samsung Korea is currently investigating the cause of this oversight by the factory and will ensure that all future production will be correctly labelled.

In the interim whilst this issue is being resolved, we have suspended sale of the WDJ1255C from our inventory.

You are not required to recall units that have already been sold to customers.

FAQs

Q: Why is the product being withdrawn from sale?
A: The product must have a mandatory consumer warning label attached.
This label has not been attached during production to the product’s front panel.

Q: Is there a fault with the product?
A: There is no fault with the product; it is a labeling compliance issue.

Q: When is it illegal to sell the product?
A: From now until the warning label is attached to the individual unit being “offered for sale”.

Q: What do retailers do with the product until the re-work is affected?
A: All products must be immediately removed from display.

Q: What do retailers need to do about people who have already purchased the product?
A: At this point, there is no need for retailers to do anything in regard to consumers. Should a consumer ask the retailer about their purchase, simply refer them to the Customer Care Centre on 1300 362 603.

Q: What am I expected to do?
A: DSMs should contact their accounts and remind them not to sell the product and find out how much stock is on hand. Then work with the customer to affect the rework.

If you have any further questions please contact Appliances Online on 1300 000 500.

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Appliances Online is now offering FREE delivery to Canberra and surrounding areas on the second Friday of every month, starting in February 2008. Appliances Online have realised the demand in Canberra and decided to provide this service free of charge. The free delivery also includes taking the appliance into the house, unpacking, connection (refrigeration & laundry products) as well as removal of the packaging and removal of the old appliance.

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Appliances Online have teamed up with AMEX to provide you with this fantastic deal. Simply make a purchase from Appliances Online of $400 or more before the 31/12/07 and receive 10 points per dollar spent. You can view the full details of the promotion here.

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Fisher & Paykel are now celebrating 10 years of the Dishdrawer dishwasher by having a cash back option available for anyone who purchases a Fisher & Paykel Dishdrawer between 1st December 1007 to the 1st Febuary 2008. There are two cash backs available, with $100 cash back on and single drawer, and $200 cash back on any double drawer. See our promotions page for more information and details on claiming your cash back.

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Speak to a tall chef and he will tell you that a chimney is sometimes more of an annoyance than a convenience. The DA 424 V island rangehood is perhaps one of the few available electrical chimneys designed with taller chefs in mind. The DA 424 V island rangehood is ideal for kitchens that are being used by more than one chef, the adjustable chimney features a motorised canopy with concealed rails. The DA 424 V island rangehood is priced at around $6000.

Miele is fast becoming a market leader known for its kitchen appliance innovations. Miele’s vanguard model the DA 424 V island rangehood is impressive not because it looks stunning, but it also has a host of useful features. The DA 424 V island rangehood comes equipped with fantastic features like convenient, high-end electronic controls with four power settings, fan run-on, grease filter saturation indicator and four halogen lamps (with varying levels of luminosity). The canopy of the DA 424 V island rangehood measures an impressive 120 cms in width. If you are wondering how high or low the DA 424 V island rangehood can go, the canopy can be raised/lowered a maximum of 25 cm (recirculation model) or 30 cm (vented model).

To cater to a wider audience Miele has also launched the DA 3000/3100 slimline rangehood chimney systems. The DA 3000/3100 slimline rangehood models can do a disappearing act that would have made Houdini sit up and take notice. The DA 3000/3100 slimline rangehood models are designed to retract into a wall unit when they are not in use and both DA 3000/3100 slimline rangehood models are designed for home use and are competitively priced at $600. The DA 3000/3100 slimline rangehood models may not be as grandiose as the DA 424 V island rangehood but they also offer some impressive features.

The DA 3000/3100 slimline rangehood models offer features like a stainless steel deflector that eliminates the need for a separate front light shield strip. In addition, users can choose to install the front trim in aluminium or to match their kitchen’s cabinetry and décor. Like the DA 424 V island rangehood, the railings are well concealed, and the canopy of the DA 3000/3100 slimline rangehood models can be easily retracted using controls located on the front of the canopy. Although both DA 3000/3100 slimline rangehood models are designed to be inconspicuous, they are by no means inconspicuous when it comes to power. The DA 3000/3100 slimline rangehood models come equipped with twin suction fans and are designed for powerful exhaust while maintaining low noise levels.

Additional features of the DA 3000/3100 slimline rangehood models include dishwasher-proof stainless-steel grease filters, dual halogen lamps for easy lighting and (depending on the model) sensors that automatically deactivate fans from ‘intensive’ mode. Both DA 3000/3100 slimline rangehood models can be used in vented and recirculation modes. If you have the money don’t think twice before buying one of the electric rangehoods mentioned so far.

If you think Miele’s chimney systems are impressive, wait till you have a look at their induction cooktops. The KM5700 is priced at $2700 and is designed to offer ‘fast response and precise power’. Unlike open flame systems, induction systems are designed to be safer and also offer greater regulation. The induction cooktops come in stylish black finish and the cooking zones are marked out by small circles that are placed in an asymmetric pattern to maximise the usable space. In addition, LEDs light up cooking zones making it simpler to know which zones are turned on.

Like most induction cooktops, the KM5700 series offers variable settings, and the cooktop can be customized for individual cooking habits and different cuisines. Miele’s cooktops come with a booster function that allows a particular zone to be heated much faster, Miele claims the booster function will allow faster heating of liquids. The largest of the KM5700 series cooktops is the KM 5773; the KM5773 comes equipped with 5 cooking zones and is designed for a 916 x 500 mm cut out. With impressive features like programmable cooking processes the KM 5773 is truly a cooktop for the smart kitchen.

If you’re still not impressed, then the M8000 microwave series should do the trick. The M8000 series come equipped with intelligent ventilation technology. Unlike other microwaves that vent vapours from the top or the back, the M 8000 series microwaves release vapours from the front of the microwave. This means that the M8000 series microwaves will not damage cabinets and cabinets don’t require ‘microwave proofing’ of any kind. The M8000’s control panel is clutter free, and allows easy programming of cooking functions. In addition, the M8000 series also come with a user friendly QuickSet function that allows users to carry out simple tasks like heating a cup of water or a cup of coffee. In addition, the microwaves also come equipped with standard features like a child lock.

The M8000 series is designed for easy operation, and stainless steel interiors make all microwaves extremely easy to clean. Like most microwaves today the M8000 series have a turntable and come with a standard set of accessories. The M8000 series of microwaves also come with a gourmet plate. The gourmet plate is a special non-stick Teflon coated plate made from ferrite base. Unlike microwave friendly vessels, the gourmet plate also heats up and can be used to make crispy pizzas, pastries and other dishes that require a ‘crispier’ finish.

In a nutshell, if you are looking for kitchen appliances that can help you save time, space and preserve the elegance of your kitchen, then a look at Miele’s smart kitchen appliances is a must. Miele has a wide variety of kitchen appliances that are designed to fit into any budget. It’s a good idea to have a look at the entire range of products, to get a better idea of the kitchen appliances that Miele has on offer.

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Samsung will later this year be launching a washer dryer in the Australian market. This comes after LG has in recent years experienced great success with their large range of washer dryers. It will be very interesting to see how popular the new Samsung 7.5kg wash / 4kg dry machine will go.

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Rumour has it that LG later this year will be bringing out a steam cleaning washing machine to add to their laundry range which currently includes steam washer dryers. We will keep you posted as to dates and specifications etc.

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