Due to a potential electrical safety issue, LG Electronics is voluntarily recalling the above microwave ovens as detailed within the above correspondence. LG Electronics Australia has identified a potential fault with a cooling duct cover inside the Products. In certain circumstances, this fault could pose a risk of electric shock to the user.

17 July 2008

Dear Customer

VOLUNTARY PRODUCT SAFETY RECALL - MICROWAVE OVEN

Model Numbers MS-2346VR & MS2347GR

Serial numbers beginning 708 to 802

Due to potential electrical safety issue, LG Electronics is voluntarily recalling the above microwave ovens. LG Electronics has identified a potential fault with a cooling duct cover inside the Products. In certain circumstances, this fault could pose a risk of electric shock to the user.

What do you need to do?

If your unit is within the serial number range, you should immediately cease use of the unit and contact the LG Electronics Recall Hotline (number below) to arrange for inspection and repair of your unit, at no charge, If you cannot find the serial number of your unit, or are unsure if your serial number is within the affected range, please contact the Recall Hotline for further information.

Recall Hotline

LG has established a freecall number for customers to use to obtain further information. The number is 1800 506 154 (Australia) or 0508 643 146 (New Zealand) 9am to 5pm Monday to Friday.

We apologise for the inconvenience.

Yours sincerely

LG Electronics Australia Pty Limited

LG Queensland – 23 Terrace Place Murarrie QLD 4172 Tel: (07) 3399 4179
LG Victoria – 3 John Deere Court, Parkwest Estate, Derrimut VIC 3030 Tel: (03) 8369 0900 Fax: (03) 9931 0677
LG South Australia – 91 Transport Avenue Airport SA 5950 Tel: (08) 8238 0200 Fax: (08) 8238 0299
LG Western Australia – 18 Baile Road, Canning Vale WA Tel: (08) 9350 0800 Fax: (08) 9256 1959
LG Newcastle – PO Box 265 Bonnells Bay NSW 2264 Tel: 0419 464 524 Fax: (02) 4973 6909

LG Microwave Recall Form

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