The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional service provided from start to finish
I received my refrigerator today and am just confirming how pleased I have been, not only with the great pricing of the product, but also the friendly and professional service provided from start to finish buy the
staff at Appliances online. I'm also pleased I don't have to dispose of the old fridge and also the copious packing for the new one. I have already passed on my very positive experience to others and can only say keep up the good work and a happy New Year to everyone Chris, Smiths Beach, Victoria
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
Whenever I need appliances I’ll be shopping with you
Thank
you so much. I will be recommending Appliances Online to everyone I
know. Believe me when I say whenever I need appliances I’ll be shopping
with you. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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