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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Product Questions
Need to know more about the 7kg Whirlpool Dryer AWA970B? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Your delivery guy Tony's a LEGEND"
Hi. I just wanted to leave a note on the GREAT service that you guys provide.
I was looking all over Melbourne for the Westinghouse 420L Fridge and NONE of the local retailers had it. They said it would take them another 3 weeks to get it through my door. Which was miserable
news 'cause my old fridge just died on me!! But you guys were there to rescue me and my wife! I called you guys and found out that you STILL had 3 more in stock out here. Next minute I order the
fridge from your website and next day at 2:30 in the afternoon, its in my house!
Your delivery guy Tony's a LEGEND for being nice enough to CAREFULLY bring it UP my narrow stairway to my first floor apartment. I didn't even ASK him to do it. He was on auto-pilot. He didn't stop
there! He even UNWRAPPED the fridge, plugged it in, took off all the safety tapes AND took the rubbish with him! NOW THAT IS SERVICE! Jiso Philipose
, Ormond, Vic
"Thank you for a fuss-free and stress-free shopping experience"
Thank you for a fuss-free and stress-free shopping experience. Communication was excellent, delivery speedy and delivery personnel friendly and helpful with the installation of appliances. I would gladly recommend to any of my friends and family. Edwin
"I will certainly purchase all my other appliances from you in the future"
I just wanted to send you a quick email and let you know how very impressed I am with your service. I ordered my fridge yesterday afternoon and it was delivered at 10am this morning - the drivers were exactly on time and very professional. I will be highly recommending your service to anyone who is after appliances and I will certainly purchase all my other appliances from you in the future. Thanks! Sarah
"I would highly recommend your company to my friends"
Thank you for the prompt delivery of my front loader washing machine. It was greatly appreciated. Many thanks.....................I would highly recommend your company to my friends..... Anne
"I'm spreading the word that the only place to shop for appliances is Appliances Online"
Thanks so much for such an easy purchase of our Bosch dishwasher from Appliances Online. We had looked at store sale prices but nothing could match the price we found on Appliances Online. Campbell was so helpful in sorting out a problem we had with the model we wanted, and still delivered on time even though it was New Year's Eve. The delivery guy was really friendly and very helpful. I'm spreading the word that the only place to shop for appliances is Appliances Online. We'll definitely be back. Leonie