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Fridges, Washing Machines, Dishwashers & Ovens - Buy Cheap Discount Kitchen Appliances Online Appliances Online
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Warranty Warranty

Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice, please let us know, and we'll re-issue it.

Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's warranty covers a maximum of the first 3 months only. Note that all Westinghouse, Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial warranty.

Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer's warranty. (Subject to some brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.

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You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank and personal cheques with matching ID) or credit card.

No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction fees. We absorb them all.

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Return policy Return policy

Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge. (If the damage can't be seen, you need to obtain confirmation of the damage from the manufacturer before returning the goods to us.) Please call 1300 000 500 to arrange return. Once you have returned the goods, you can choose to have us replace them or refund you the purchase price plus return delivery fees.

Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7 days of receiving it if it has not been unboxed. Note that an $80 collection fee will apply. Please call 1300 000 500 for more details.

If the goods are to be returned within 3 days of receiving them, and they have been unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell this product through Appliances Online (it is no longer new).


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Customer Testimonials Customer Testimonials

"Professional manner in which you handled my order"

To Appliances Online
Just writing to thank you for the professional manner in which you handled my order for my new washing machine.
From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company.
Thank you.
Lynette


"Want to thank your team for their professional approach and old fashion service."

Want to thank your team for their professional approach and old fashion service. My oven was delivered as promised and without any hassle or problem. We will certainly use your company again. The best service we have encounted in many years. There is always some excuse or problem in delivery or the cost, all was great and thankyou for the lovely person on the end of the phone. Another surprise nothing was any trouble and the whole process was a delight.
Susanne and Rik


"I am so impressed with your service"

Just a very quick note to say Thank You ....
I am so impressed with your service I will be recommending you to whenever I have the opportunity.
I was given a 1hr pre-delivery courtesy call, and my old microwave was taken away.
The lady I spoke to on the phone was friendly and professional. The person on the live online help assistance was also very friendly and professional, as were the delivery guys.
Again Many Thanks.
Tracey


"Has to be the most painless way of getting a new fridge"

Thanks for all your help, new fridge now in place. Can you thank the delivery men who quickly realised the original new fridge was damaged and took it straight back. This has to be the most painless way of getting a new fridge, I look forward to dealing with your group again
Tony


" Having such a long way to come from Sydney to Mackay"

I was expecting my fridge to be delivered tomorrow (Wed. 4/3/09) and it arrived a day early. Having such a long way to come from Sydney to Mackay (10hrs nth. of Brisbane) I was really impressed. The fridge is great. Thanks a lot, I have passed on your email address to friends at work. It's so good to have such service.
Averyal


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