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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
I was disappointed with the installation
instruction guide that was included. It was for a range of
products (fridges & freezer) not just the particular
one I purchased. Caryn
(Greenfield Park, NSW)
Service Reviews - By customers who purchased the 164L Fisher & Paykel Chest Freezer H160SR (10/12)
Show All
I've been the customer of Fisher &
Paykel products for many years and all their goods are
excellent performers. I find Appliances Online a very
convenient way to shop and after this first online purchase
I am sure to continue using their web site for future
purchases. I find them punctual and reliable with their services. Melissa
(Alexandria, NSW)
I have been extremely impressed and amazed with
the service that I have received. Firstly both products I
have purchased, plus the delivery have been much cheaper
than my local big retailers. Being able to choose the
delivery day was great and the products arrived within the
timeframe which was again fantastic. The service was great
with the delivery people. Very impressed and have been
telling lots of people to check Appliances Online out.
Thank you. Also I received a very prompt reply to a question
I asked, this is rare. Keep up the good work. judith
(Heathmont, VIC)
This is the second appliance we have bought and
both times the prices have been well below other retailers
plus the service has been excellent and delivery has been
spot on. We would not hesitate to buy more products via
appliances on line and have recommended your company to
family and friends. Graeme
(Tarneit, VIC)
Appliances online made it easy to purchase with the best prices, and I was thrilled to have the new washing machine installed and the old one gone by 8am the next morning! Heidi
(Mona Vale, NSW)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the 164L Fisher & Paykel Chest Freezer H160SR? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Great transaction and trouble free delivery of our stove"
Thank you for a great transaction and trouble free delivery of our stove. We were so impressed with your professionalism and attention to detail. We have passed on your details to others. Thank you for such quality products and service. Frances
"Nowhere else compares "
Nowhere else compares. I needed a washing machine pronto and checked out a couple of sites. Not only was your site more intuitive than others, but your prices are seriously competitive. I saved $100s! The transaction was seamless. Advice received was extremely courteous and helpful. Delivery was well communicated and Ben and Rick were outstanding - absolutely outstanding - in helping to unpack and install my new machine. That they took away my old one made my day. I was blown away! I'll be a returning buyer and will promote you whenever I can. Simply outstanding!! Appliances Online customer
"Great prices"
Just a quick note to thank you for EASY AS transaction. I literally wasn't even a full day without a clothes dryer thanks to your assistance (and GREAT prices!!!) Thanks! Abigail
, Silverwater, Sydney
"Certainly put you top of our list for any future items"
Dear Appliancesonline
Just a quick note to say how happy we were with the delivery of our fridge. Most impressive was the following:
1. You said you would deliver the next day and you did
2. You said the driver would ring an hour before delivery and he did
3. The delivery people unpacked the fridge and took away all the packaging waste
4. The delivery people installed and levelled the fridge
5. A very good price and free delivery.
Thanks very much - we will certainly put you top of our list for any future items and recommend you to our friends. David
"Phone call confirmation night before delivery exactly on time."
Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic. Julie
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Very efficient compared to our old ****.
